We aim to ensure customer satisfaction. If you are not fully satisfied, please review our policy below.
🔹 Eligibility for Returns
- Product must be unused and in original packaging
- Return request must be made within 3–7 days of delivery
🔹 Non-Returnable Items
- Opened or used products
- Perishable or hygiene-sensitive items
- Items damaged due to misuse
🔹 Damaged or Wrong Products
If you receive a damaged or incorrect product:
- Contact us within 48 hours
- Provide photos as proof
- We will arrange replacement or refund
🔹 Refund Process
- Refunds are processed after product inspection
- It may take 5–10 business days
🔹 Shipping Costs
- Return shipping cost may be paid by customer (unless our mistake)